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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It comprises in-depth info about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of video tutorials describing how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive Frequently Asked Questions section, which comprises questions asked by real clients and provides real solutions. We periodically update our FAQ database with new Q&A's in order to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, we have a great team of support engineers available 24/7 and eager to assist you with any question. Each support ticket you open will be answered within 1 hour (the average trouble ticket response time is just twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 137854

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com